At TrueNorth, results speak volumes. Our case studies will explain work examples, project goals and results.

US Small Business Administration–Office of Credit Risk Management - Lender Risk Ratings

Goal: To develop a risk ranking methodology so that US Small Business Administration–Office of Credit Risk Management (SBA OCRM) can better manage the off-site and on-site lender review process.

TrueNorth Process: We modeled Lender Risk Ratings (scaled from a 1-least risk to 5-most risk) that project the expected purchase rate over 12 months, that the Small Business Administration (SBA) will incur from the respective lenders loan portfolio.

Results: Lender Risk Ratings were incorporated into the off-site and on-site lender review process, cutting the process time surrounding the management of the 5,000+ lenders. SBA can focus efforts on those lenders rated a 4 or a 5. Targeting 30% of the population of lenders resulted in identifying 80% of the risk.